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/pin

Example of the /pin command.Example of the /pin command.

Overview

Using the /pin command, you can pin a ticket. This will move the ticket to the top of the category and add a 📌 emoji to the channel name. This can be used to increase the priority of a ticket by making it more visible and easier to find. You can also provide an optional reason. This will be shown in the logs.

  • Default Permissions: 🟠 Ticket Admins
  • Usable Locations: 🔴 Ticket Only
  • Text Command: !ticket pin [reason]
  • Slash Command: /pin [reason]
Example of a pinned channel.Example of a pinned channel.

Parameters

  • [reason]: A reason for claiming the ticket. (Optional)

Settings

These are config variables which are related to this command.