Skip to main content

/claim

Example of the /claim command.Example of the /claim command.

Overview

Using the /claim command, you can claim a ticket. This will let the support team know that you are handling this ticket. If configured, the ticket can also be moved to another category based on the user who claimed it. You can also provide an optional reason. This will be shown in the logs.

upcoming feature

Currently admins are not removed when a ticket is claimed, but this will be possible in a future update.

  • Default Permissions: 🟠 Ticket Admins
  • Usable Locations: 🔴 Ticket Only
  • Text Command: !ticket claim [reason]
  • Slash Command: /claim [reason]

Parameters

  • [reason]: A reason for claiming the ticket. (Optional)

Settings

These are config variables which are related to this command.