📢 Commands
Hi there! Welcome to the command guide for Open Ticket!
Here, you'll find a complete list of available slash (/) and text (!ticket ...) commands, along with their functions and messages.
Open Ticket provides both administrative and ticket-related commands to manage your support system efficiently. If this is still not enough, you can use plugins to add even more commands!
Commands
All available commands in Open Ticket
🎯 Command Overview
Below is a list of all available commands in Open Ticket, categorized by functionality.
🌐 Global Commands
The following commands can be used everywhere in the server. Some of them can even be used in DM.
| Command | Reference | Description |
|---|---|---|
/help | Full Explaination | View the help menu. |
/panel | Full Explaination | Spawn a ticket panel. |
/ticket | Full Explaination | Directly create a ticket without using a panel. (slash command only) |
/clear | Full Explaination | Delete multiple tickets at the same time using filters. |
🎫 Ticket Management
The following commands can only be used in valid ticket channels. They allow you to manage tickets easily.
| Command | Reference | Description |
|---|---|---|
/close | Full Explaination | Close a ticket. |
/reopen | Full Explaination | Reopen a closed ticket. |
/delete | Full Explaination | Delete a ticket permanently. |
/claim | Full Explaination | Claim a ticket as your own. |
/unclaim | Full Explaination | Unclaim a previously claimed ticket. |
/pin | Full Explaination | Pin the channel to the top of the category. |
/unpin | Full Explaination | Unpin a previously pinned ticket. |
/add | Full Explaination | Add a user to a ticket. |
/remove | Full Explaination | Remove a user from a ticket. |
/rename | Full Explaination | Rename the ticket channel. |
/move | Full Explaination | Move the ticket to a different option type. |
📊 Ticket Statistics
The following commands allow you to view statistics in the server, a ticket or from a user.
| Command | Reference | Description |
|---|---|---|
/stats global | Full Explaination | View global ticket statistics. |
/stats ticket | Full Explaination | View statistics of the current ticket. |
/stats user | Full Explaination | View ticket statistics for a specific user. |
/stats reset | Full Explaination | Reset ticket statistics. |
🚫 Blacklist Management
The following commands allow you to view and manage the user blacklist.
| Command | Reference | Description |
|---|---|---|
/blacklist view | Full Explaination | View the current blacklist. |
/blacklist get | Full Explaination | Check if a user is blacklisted. |
/blacklist add | Full Explaination | Add a user to the blacklist. |
/blacklist remove | Full Explaination | Remove a user from the blacklist. |
⌛ Auto Ticket Actions
The following commands allow you to automatically manage, close & delete tickets.
| Command | Reference | Description |
|---|---|---|
/autoclose enable | Full Explaination | Enable auto-closing of inactive tickets. |
/autoclose disable | Full Explaination | Disable auto-closing of inactive tickets. |
/autodelete enable | Full Explaination | Enable auto-deletion of old tickets. |
/autodelete disable | Full Explaination | Disable auto-deletion of old tickets. |
🏆 Summary
Now you know:
✅ All available commands and their usage.
✅ How to manage tickets efficiently with Open Ticket.
✅ How to control ticket lifecycle, blacklist users, and track stats.
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